Although it’s possible to find most things about London online, there are still times when you may need to speak to a ‘real person’.
Official Tourist Information Centres
The only official Tourist Information Centre (TIC) in central London is opposite St Paul’s Cathedral. Staff are multilingual.
City Information Centre
St Paul’s Cathedral Churchyard
Transport: St Paul’s tube (Central line)
Opening hours: Saturday 9:30am–5:30pm, Sunday 10am–4pm
There’s an official TIC in Greenwich in south west London
Greenwich Tourist Information Centre
Old Royal Naval College
King William Walk
Transport: Cutty Sark DLR
Open: Daily 10am-5pm (until 1 September)
Transport for London Visitor Centres
If you have transport-related questions, visit one of Transport for London’s Visitor Centres. These are special information centres to help visitors to London. There are six information centres in central London, one at Heathrow airport and another two at Gatwick airport.
All TfL Visitor Centres are closed, apart from Victoria, Piccadilly and King’s Cross/St Pancras International which are only open on certain days.
Piccadilly Circus underground station
Located in the main ticket hall. The sign outside the office says ‘London Travel Information’.
Victoria train station
Opposite platform 8 on the train station concourse.
King’s Cross underground station
King’s Cross underground station (Western ticket hall)
Liverpool St underground station
Between the underground exit/entrance and the train station.
Heathrow Airport Opposite the entrance to Heathrow Terminal 1, 2 & 3 underground station, inside the airport
Gatwick Airport Gatwick South and North Terminal arrivals
Map of London’s Tourist & Transport Information Centres
Last updated: 16 September 2021