Although it’s possible to find most things about London online, there are still times when you may need to speak to a ‘real person’.
Official Tourist Information Centres
The only official Tourist Information Centre (TIC) in central London is opposite St Paul’s Cathedral. Staff are multilingual.
City Information Centre
St Paul’s Cathedral Churchyard
Transport: St Paul’s tube (Central line)
Monday–Saturday 9.30am–5.30am, Sunday 10am–4pm Closed until further notice
There’s an official TIC in Greenwich in south west London
Greenwich Tourist Information Centre
2 Cutty Sark Gardens
Transport: Cutty Sark DLR
Daily 10am–5pm Closed temporarily
Transport for London Visitor Centres
If you have transport-related questions, visit one of Transport for London’s Visitor Centres. These are special information centres to help visitors.
There are six information centres in central London, one at Heathrow airport and another two at Gatwick airport.
COVID-19: All TfL Visitor Centres are now closed until further notice
Piccadilly Circus underground station
The sign outside the office says ‘London Travel Information’.
Victoria train station
Opposite platform 8 on the train station concourse.
King’s Cross underground station
King’s Cross underground station (Western ticket hall)
Liverpool St underground station
Between the underground exit/entrance and the train station.
Paddington train station
Opposite platform 1
Opposite the entrance to Heathrow Terminal 1, 2 & 3 underground station, inside the airport
South and North Terminal arrivals
Map of London’s Tourist & Transport Information Centres
Last updated: 29 March 2020