Although it’s possible to find most things about London online, there are still times when you may need to speak to a ‘real person’ for help or advice.
Official Tourist Information Centres
The only official Tourist Information Centre (TIC) in central London is opposite St Paul’s Cathedral. Staff are multilingual.
City Information Centre
St Paul’s Cathedral Churchyard
Transport: St Paul’s tube (Central line)
Opening hours: Tuesday—Saturday 09:30am—5.30pm (closed Sundays & Mondays)
There’s anoter official TIC in Greenwich in south west London
Greenwich Tourist Information Centre
Old Royal Naval College
King William Walk
Transport: Cutty Sark DLR
Open: Monday–Sunday 10am–5pm
Transport for London Visitor Centres
If you have transport-related questions, visit one of Transport for London’s Visitor Centres. These are special information centres to help visitors to London.
The offices at Heathrow, Victoria, Piccadilly, King’s Cross/St Pancras International and Liverpool St are still are open on certain days only. Check opening times.
Piccadilly Circus underground station
Located in the main ticket hall. The sign outside the office says ‘London Travel Information’.
Victoria train station
Opposite platform 8 on the train station concourse.
King’s Cross underground station
King’s Cross underground station (Western ticket hall)
Near entrance to the underound station
Map of London’s Tourist & Transport Information Centres
Last updated: 9 January 2023