Although it’s possible to find most things about London online, there are still times when you may need to speak to a ‘real person’ when you’re in London.
Official Tourist Information Centres
The only official Tourist Information Centre (TIC) in central London is opposite St Paul’s Cathedral. Staff are multilingual.
City Information Centre
St Paul’s Cathedral Churchyard
Transport: St Paul’s tube (Central line)
Opening hours: Monday–Saturday 9.30am–5.30am, Sunday 10am–4pm
There’s an official TIC in Greenwich in south west London
Greenwich Tourist Information Centre
2 Cutty Sark Gardens
Transport: Cutty Sark DLR
Opening hours: Daily 10am–5pm
There’s a small tourist information kiosk on Kingsway, just outside Holborn tube station.
Transport: Holborn underground station
Opening hours: Monday–Friday 9am–6pm
Transport for London Visitor Centres
If you have transport-related questions, you can ask at one of TfL’s Visitor Centres. These are special information centres to help visitors. Many of the staff are multilingual.
There are six information centres in central London, one at Heathrow airport and another two at Gatwick airport.
Piccadilly Circus underground station
The sign outside the office says ‘London Travel Information’.
Victoria train station
Opposite platform 8 on the train station concourse.
King’s Cross St Pancras underground station
Inside the Euston Rd entrance to St Pancras train station.
Liverpool St underground station
Between the underground exit/entrance and the train station.
Paddington train station
Opposite platform 1
Euston train station
Opposite platform 8
Opposite the entrance to Heathrow Terminal 2 & 3 underground station.
South and North Terminal arrivals
Last updated: 21 September 2016